ConnectOS

Company overview ConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium resourcing and productivity solutions. ConnectOS is one of the fastest-growing offshoring companies in the world. Founded by our Australian CEO, we help companies across a range of industries activate their capability strategies and optimise their business operations with smarter ways to solve resourcing challenges. Our vibrant, modern work environments achieve high levels of employee engagement: happy, healthy, committed people who love what they do. ConnectOS Team HQ is located at Mega Tower, EDSA in the heart of Manila, Philippines. Our Client Support HQ is based in Melbourne, Australia. Why join us? Are you looking for a role that provides opportunities to develop and grow? Take the next step in your career journey with us! We’ll provide you with a professional support structure and benefits to ensure you can thrive. We offer Premium HMO, awesome technology and above-market remuneration. Our high performers are frequently invited to visit their colleagues internationally for professional development. We’re always searching for great talent to join our team. If you’d like be part of a fast-growing industry leader with an exceptional company culture, we’d love to hear from you: recruitment@connectos.co

Remote Jobs

Business & Consulting

Skills Required:

• 2+ year of customer service experience handling voice accounts
• Bachelor’s Degree of any course
• Strong reading comprehension
• Excellent written and verbal communication skills
• Intermediate in navigating MS Office applications

What will you do?

• Review customer complaints, listen to customer phone calls, and review other documentation as available
• Determine if a customer was misled or lied to during the sales process
• Summarize findings in a write up as well as provide an initial opinion on if the nature of the customer complaint qualifies the customer for a refund

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is purpose-built to help commercial and public sector clients navigate complex challenges across industries and geographies, with an integrated model that breaks down siloes to maximize efficiency.

#ConnectOSCareers #JoinConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

 

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