Expert ServiceNow Developer - ECO/ 1 year ago
Tista Science and Technology Corporation
Attractive
Job Description:
TISTA mission and focus has been to deliver innovative IT solutions and professional services in the Health, Defense and Civilian industries.
Expert ServiceNow Developer - ECO
Job LocationsUS-Remote-United States
Posted Date4 weeks ago(9/6/2023 6:31 PM)
Job ID2023-4890
# of Openings1
CategoryInformation Technology
Overview
Are you a Expert ServiceNow Developer who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!
TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!
Responsibilities
- Develop and implement solutions on the ServiceNow platform, ensuring that they meet the client's needs and are aligned with ITIL, SPM/ITBM, CSM, Self-Help Services, ITSM, ITOM, GRC, SPM, and CMDB best practices
- Provide software and application configuration across various technical areas within Self- help service such as Portal, Workspace, Service Catalog, Virtual agent, live agent chat
- Able to write clear and concise technical documentation
- Develop integrations between ServiceNow and other systems, including REST and SOAP APIs
- Analyze business requirements and develop technical requirements
- Develop and design application modules workflows and catalog request
- Develop and deliver ServiceNow based solution for clients
- Customer Relationship Management
- Collaborate with other developers to ensure that code is developed and maintained according to best practices
- Develop, customize and design for the out of the box conversation, topic blocks and topics for the virtual agent
Qualifications
- Must be experience with ServiceNow and the ability to design, build, and customize ServiceNow applications and services
- Experience in system process automation
- Experience with governance/service management/operations
- Experience with Angularjs
- Experience in ServiceNow/Angularjs (HTML) (JavaScript - client side/server side)
- Experience in ServiceNow/Angularjs (CSS)
- Experience with HCD – Human Centered Design
- Experience in scripting to call APIs, to also get data
- Able to Integrate virtual agent with non-ServiceNow applications
Education:
- Ten (10) years of additional relevant experience may be substituted for education (25 years total)
Clearance:
- Moderate: Tier 2S (Standard MBI)
Location:
- 100% Remote, USA
- Monday - Friday (8:00 AM- 4:30 PM EST Time)
Pay Range:
- The pay for this position ranges from $55,730 to $103,500
- The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location
- Also, certain positions are eligible for additional forms of compensation, such as bonuses
- TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/